Content Dashboard

A comprehensive platform for creating, managing, and deploying AI-powered conversational content.

This powerful system uses a unique snippet-based approach, allowing for modular content creation that can be easily reused, modified, and adapted across different contexts and geographical locations.

From Content To AI Training

The dashboard is the central hub for content creation, translation management, infrastructure deployment, and AI training, enabling organizations to efficiently manage their entire conversational AI ecosystem from a single interface.

At the heart of our dashboard is a sophisticated snippet-based content management system that revolutionizes how conversational AI content is created and maintained. Each snippet can contain various types of content - from text and images to interactive elements like buttons - and can even include other snippets, creating a flexible, recursive structure. This modular approach allows efficient content reuse while maintaining the ability to customize for specific contexts or locations.

Content is organized through "content components," which can be selectively applied to different smartbots. This hierarchical structure enables organizations to maintain common base content (such as general health information) while adding location-specific or context-specific content layers. For example, a healthcare bot can share common medical information across regions while incorporating country-specific healthcare guidelines and local resource information.

The system integrates seamlessly with our hybrid translation pipeline, where industry-specific glossaries and contextual guidelines ensure accurate translations. Domain experts review and refine machine-translated content, and their improvements are captured and applied systematically.

Snippet-Based Content

Create modular content pieces that can be reused and nested, allowing for efficient content management and consistent messaging across platforms.

Component Hierarchy

Organize content into reusable components that can be shared across multiple bots while maintaining location-specific customizations.

Translation Management

Streamline content translation with integrated glossaries, machine translation, and expert review workflows.

Infrastructure Control

Deploy and manage isolated smartbot instances across various environments, including cloud and on-premises installations.

AI Training Interface

Monitor and improve AI performance through intent detection analysis and training data annotation.

Testing

Test and validate content changes in real-time before deploying to production environments.